店铺经理

岗位职责：

Job Responsibility：

企业价值文化 Company Culture and Values

- 熟知HUGO BOSS企业家精神、主人翁意识、团队精神、简单高效，追求卓越品质及朝气蓬勃这五个企业价值观并在工作中实践

The HUGO BOSS values, ENTREPRE-NEURIAL SPIRIT, PERSONAL OWNERSHIP, TEAM MENTALITY、SIMPLICITY &

QUALITY and YOUTHFUL SPIRIT are known, accepted and lived on a daily basis

店铺运营管理 Store Operation Management

- 制定及实施店铺运营及管理的总体战略性计划

Develop the overall strategies and initiative for daily shop operations and management

- 带领团队管理店铺的日常运营，确保销售目标的达成

Lead a sales team to manage overall daily retail shop operations, ensure sales target is achieved

- 管理并激励员工随时提供优质的产品演示及客户服务

Manage, motivate and provide supervision to staff at shop for excellent product presentation and customer service at all times

客户服务 Customer Service

- 提供优质的客户服务，时刻维持店铺的形象

Ensure mooth execution of services taken places at shop and maintain the brand image at shop level

- 使用专业的技巧为顾客解答或提供品牌及产品的相关信息

Handle customers' enquiry on company and / or product information in professional quality

员工发展计划 Employee Development Plan

- 发现并激发员工的潜能，帮助他们实现***绩效

Searche, challenge and boot employee’s potential to best performance

- 激发、鼓励并帮助员工发展，为员工表现提供反馈并赞扬员工取得的成果

Inspire, motivate and develop employees byond departmental boundaries,provide feedback and celebrate success

岗位要求：

Requirements：

- 管理或相关本科学历以上，零售经验丰富

Degree holder in Management or related discipline Solid experience in retail operations

- 有过往高端或奢侈品行业管理经验优先

Managerial position with successful track record, preferably gained from high end luxury retail industry

- 出色的客户服务意识及积极的管理方式

Demonstrate a positive attitude toward customers and co-workers

- 积极进取的达成店铺销售，责任感强

Be aggressive to achieve the sales target Pleasant personality, energetic, proactive, responsible and service oriented

- 优秀的沟通能力和出色的顾客服务意识

Strong communications and excellent customer service skills

- 英语读写能力佳，精通电脑系统操作

Good command of spoken and written English and Chinese, proficient in computer skills